Returns & Exchanges
At NasalFresh MD, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the products are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Package and Ship
Place the items in their original NasalFresh MD packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Refund or Exchange
After our quality control team inspects your return, your refund will be processed to your original payment method or your exchange will be shipped out within 5-7 business days.